Q: How do I sign up as a shelter or adopter on the app?
A: Signing up is easy! If you're a shelter, select the “I represent a shelter” option on the sign-up page, and if you're looking to adopt, choose “I am here to adopt“ You can sign up using your email address. Just follow the on-screen instructions to complete your profile.
Q: How can I publish a pet for adoption?
A: Once you're logged in as a shelter, go to the “Add Pet" section, fill out the pet's information, upload clear images, and submit. Your pet will then be visible to potential adopters on the platform.
Q: How do I apply for the adoption of a pet?
A: Browse through the pets listed for adoption and use the filters to find a pet that matches your preferences. Once you find a pet you're interested in, click on the “Adopt me“ button on their profile and fill out the required application form.
Q: Can I add pets to my favourites? How?
A: Yes, you can add pets to your favourites for easy access. Simply click on the heart icon on the pet's profile to add them to your favourites. You can view your favourited pets in the "Favourites" section of the app.
Q: What kind of filters can I use to search for pets?
A: Our app allows you to search for pets using multiple filters, including species, breed, age, size, and among others. These filters help you narrow down your search to find pets that meet your specific preferences.
Q: How do I change the language of the app?
A: To change the language, go to “Profile” and select "Language." From there, you can choose from the list of available languages, and the app interface will update accordingly.
Q: How can I chat with a shelter or adopter?
A: After applying for a pet and the shelter accept your application, you'll be able to initiate a chat with the shelter through the app. Similarly, shelters can message adopters that applied for one of their pets directly. Just go to the "Messages" section to view your chats and start conversing.
Q: Is there a way to track the status of my adoption application?
A: Yes, you can track the status of your application in the direct chat conversation with the shelter or by receiving notifications when the adoption status is changed.
Q: What should I do if I encounter a problem with the app?
A: If you experience any issues or have feedback, please contact our support team through the app's “Support” section or by emailing info@appfurever.com. We're here to assist you and constantly improve your experience.
Q: Can I log in with my Apple ID or Google account?
A: Absolutely! For a quicker and more convenient sign-up or login process, you can use your Apple ID or Google account if you are registering as an adopter. Just select the respective option on the login page and follow the prompts.
